Welcome to Zonaflow, a smart tourism platform that provides real-time insights, eco-friendly route recommendations, and the best travel time suggestions for destinations across Bali, including Monkey Forest Ubud and similar attractions.

By accessing or using our website, mobile app, or related services (collectively, the “Service”), you agree to be bound by these Terms and Conditions. Please read them carefully before using Zonaflow.

If you do not agree with any of these terms, please stop using our Service immediately.

1. Definitions

• “Zonaflow”, “we”, “our”, or “us” refers to the Zonaflow platform, its owners, and authorized operators.
• “User”, “you”, or “your” refers to any person accessing or using the Service.
• “Content” refers to any information, data, maps, visuals, text, or materials displayed through Zonaflow.
• “Service” means the features, technologies, and tools provided through our website and mobile applications.

2. Acceptance of Terms

By using Zonaflow, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
You also confirm that all information you provide is accurate and lawful.

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a new “Last Updated” date. Continuing to use Zonaflow after changes means you accept the revised Terms.

3. Use of the Service

You agree to use Zonaflow only for lawful purposes and in accordance with these Terms.
You must not:

• Misuse or interfere with the operation of the platform
• Access data or systems without authorization
• Use our maps or crowd data for illegal or harmful purposes
• Copy, modify, or redistribute the platform content without permission

We may suspend or terminate your access if we detect misuse or violation of these terms.

4. Account Registration

Certain features may require you to create an account.
You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

Zonaflow reserves the right to suspend or delete accounts that violate these Terms or contain false information.

5. Service Features

Zonaflow offers smart tourism tools including:

• Real-time crowd level monitoring
• Eco-friendly route and transport recommendations
• Alternative route and best time suggestions

All data provided is for informational purposes only. Actual conditions (such as traffic, weather, or crowd levels) may vary.
We do not guarantee 100% accuracy or availability of all information at all times.

6. Intellectual Property Rights

All content, trademarks, logos, software, and visual materials on Zonaflow are owned by or licensed to Zonaflow and protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or exploit any part of our Service without prior written consent.

7. Third-Party Services

Zonaflow may include links or integrations with third-party websites, services, or APIs (such as Google Maps or local tourism data providers).
We are not responsible for the content, policies, or practices of third parties. Using those services is at your own risk and subject to their own terms.

8. Data Privacy

Your use of Zonaflow is also governed by our Privacy Policy, which explains how we collect and handle your information.
By using our platform, you agree to the practices described in the Privacy Policy.

9. Limitation of Liability

Zonaflow is provided on an “as is” and “as available” basis.
While we strive to ensure accuracy and reliability, we make no warranties, express or implied, regarding:

• The accuracy of crowd or route data
• The continuous availability of the Service
• The suitability of routes or destinations for your specific needs

To the maximum extent permitted by law, Zonaflow shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Zonaflow, its owners, and affiliates from any claims, damages, or liabilities resulting from your use of the Service or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time, without notice, if you breach these Terms or engage in harmful behavior.

Upon termination, all licenses and rights granted to you under these Terms will immediately cease.

12. Disclaimer of Warranties

Zonaflow provides travel insights and recommendations using data models and third-party information. However, we cannot guarantee accuracy, safety, or availability of destinations, routes, or crowd data.

Your use of the platform and reliance on its recommendations is entirely at your own risk.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any disputes shall be resolved in the competent courts of Denpasar, Bali.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Zonaflow – Smart Travel Solutions
Bali, Indonesia
privacy@zonaflow.com
www.zonaflow.com